Bristol, TN/VA
Still waiting on your IT guy to call back?
One call to a real person changes everything.
Structured Cabling
Cabling run clean, labeled, and built to last.
Cameras & Door Alarms
VoIP & Legacy Phones
Phone systems that just work, new or old.
Services
Eight ways we keep your business lit. If it plugs in and communicates, we can help.
Day-to-day IT handled by a local team. Troubleshooting, support, and repair so your systems just work.
Flat plans: $49, $99, or $149 per user or device a month. First month 25% off, no long-term contract.
Protection for your data and systems, from backups to active security. Watched before it breaks, not after.
Cloud phone systems. Yeastar and 3CX partner.
Own your cameras, keep the footage in your walls. No cloud, no monthly fees. Homes and businesses.
Networks designed and installed clean, meant for easy management.
PBX, POTS, fax, analog. Mitel, Avaya, Nortel, Toshiba, Lucent, AT&T.
Computer repair, hosting, HIPAA/HITECH consulting, firewalls.
Custom-coded sites by Ridge Web Designs, our web design studio. No templates, no page builders. Sites from $500.
How it works
Here is what actually happens.
(276) 646-2570 reaches the Bristol office, not a call center.
Remote fix when it's fast, on-site when it matters. We cover four states from right here.
We hunt the cause, not the symptom, so the same ticket doesn't come back next month.
One spark. Everything holds.
The spark's loose. It ends at the phone.
Follow it downTrusted where downtime is not an option.
Our funeral home continues year after year depending on ICS to help us update software, our entire computer system, time clocks, security cameras, and just about anything that plugs in to communicate! In our business, we always have to be reachable and ICS makes sure that we are a priority when we are experiencing an issue. They are truly full service and we absolutely couldn't operate without them. I think they are intelligent without the artificial! I'm glad we have them!
“We've worked with Ignite Cyber Solutions for more than a decade, and they've consistently delivered reliable, high-quality support. Their customer service is always friendly, responsive, and solutions-focused. Their team continually goes above and beyond. We value the partnership and highly recommend them.”
Stacey Linkous · Brock Hughes Medical Center, Wytheville, VA
“Our IT team at ICS keeps our network and practice software running smoothly! From building a new server to fixing annoying little label printers they keep our day to day workflow efficient!”
Ben Halsey · Smyth County Animal Hospital, Marion, VA
Service areas
Everything within 250 miles of the shop.
East Tennessee · Southwest Virginia · West Virginia · Western North Carolina
Straight answers
You reach a person, not a queue. We're open Monday through Friday, 9 to 5, at the Bristol office, and clients like Seaver-Brown Funeral Home stay with us year after year because we treat their downtime as a priority.
Yes. We're local. Remote help when that's fastest, a truck when it isn't. We cover East Tennessee, Southwest Virginia, West Virginia, and western North Carolina.
Probably. We service legacy PBX, POTS, fax, and analog systems including Mitel, Avaya, Nortel, Toshiba, Lucent, and AT&T. And when you're ready, we install modern VoIP as a Yeastar and 3CX partner.
We do HIPAA and HITECH consulting, and healthcare offices, dentists, and vets are industries we serve every week.
Managed IT is flat and public: $49, $99, or $149 per user or device a month, depending on how much coverage you want, and your first month is 25% off with no long-term contract. Everything else depends on the job, so call and talk it through with a person. Five minutes, no pressure.
One spark away
Monday to Friday, 9 to 5. Bristol, TN/VA.
The text line is text-only. For a voice call, use the first number. Or email getstarted@ignitecyber.io.
1 Bank St #2002, Bristol, TN 37620